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Privacy Policy

GENERAL TERMS – MUGNIER® brand –
RELATING TO PERSONAL DATA PROCESSING

Preamble

The MUGNIER® brand pays special attention to the protection of personal data. With this aim, the MUGNIER® brand undertakes to protect your privacy and developing technology that gives you the most powerful and safe online experience.

This Statement of Privacy applies to the MUGNIER® brand website and governs data collection and usage. By using the MUGNIER® website, you consent to the date practices described in this Statement.

Personal data collected

These are the personal data that MUGNIER® brand collects:

  • Website connection data: data relating to your browser (IP address, browser name);
  • Analysis data: allows the analysis of the number of visits and habits of website visitors;
  • Data received in the physical or digital mail that you have sent to us;
  • Data collected through Facebook pixel and Google tags.

Lawful, loyal and transparent processing and determined, explicit and legitimate purposes

Personal data collected ensure the security as well as the correct operation of our website. All information that we collect from you can be used to:

  • Personalise your experience and meet your individual needs;
  • Process transactions you ordered and facilitate product delivery;
  • Process payment by you and refund to you when necessary;
  • Deliver any other services you may have requested;
  • Supply personalised advertising content;
  • Remarketing;
  • Improve our website;
  • Improve customer service and your support needs; and
  • Investigate, prevent or take measures concerning illegal activities, presumed fraud,
  • situations involving potential threats to the physical safety of any person, breaches of our terms of use, or when the law compels us to do so.

The MUGNIER® brand does not sell, rent or lease the collected data to third-party companies. Your data are protected and only used in the framework of your relationship with the MUGNIER® brand.

MUGNIER® websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to : (a) conform to the edicts of the law or comply with legal process served on MUGNIER® or the site; (b) protect and defend the rights of property of MUGNIER®; and (c) act under exigent circumstances to protect the personal safety of user of MUGNIER® or the public.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through MUGNIER® website public message boards, this information may be collected and used by others. Note: MUGNIER® does not read any of your private online communications.

Data minimisation

The personal data required by the MUGNIER® brand are appropriate, relevant and limited to what is necessary regarding the purposes for which they are processed.

Data accuracy

The personal data collected by the MUGNIER® brand are exact to the extent of your input. All reasonable measures are taken so that inaccurate personal data, regarding the purposes for which they are processed, are either deleted or rectified without delay.

Limitation of data retention

Personal data collected by the MUGNIER® brand are kept in a form allowing the identification of the persons concerned for a period not exceeding that necessary regarding the purposes for which they are processed.

Integrity and confidentiality

Personal data are processed by the MUGNIER® brand in such a way as to guarantee the appropriate security of personal data. They are protected against unauthorised or unlawful processing and against the loss, destruction or damage of accidental origin, with the help of appropriate technical or organisational measures. The data are stored on secure Hong kong servers. These servers are equipped with the latest hardware technologies and enjoy the best protection. Moreover, SSL encryption is used to protect sensitive information transmitted online. Offline information is also protected. Only employees that need to carry out a specific job have access to identifiable personal information. The latter is subject to professional secrecy. The computers used to store identifiable personal information are kept in a secured environment.

Data processing concerning children

This requires the consent of the person who has parental responsibility.

Use of cookies

Cookies are small files stored in your browser for a defined period. They allow your browsing data to be kept, such as, for example, the choice of language.

On the MUGNIER® brand website, they are intended for statistical purposes. No personal data is sold or given to legal entities or natural persons. These data are only used to analyse our website’s traffic as well as analyse the security and correct operating of the latter. Our cookies improve the user experience thanks to the monitoring and targeting of his/her interests. However, this use of cookies is in no way linked to personal identifiable information on our website.

The controller

For any question or request relating to personal data processing within MUGNIER® brand, you can contact us at the following email address: [email protected].

We undertake to deal with your request within a maximum of one month. In order to be able to access your request, we ask you for proof of your identity for the purpose of identification and confidentiality.

What rights are you entitled to?

The right to be informed
You have access to information about the processing of your personal data and the reasons for this processing. You can obtain basic information on this subject. The controller will give you the necessary information even if the personal data has not yet been obtained.

The right of access
You are entitled to obtain confirmation from the controller that the personal data concerning you have not been processed.

If the controller confirms that the personal data have been processed, the person concerned is entitled to have access to his/her personal data and obtain such information as:

  • The aims and reasons for the processing;
  • The categories of personal data concerned;
  • The recipients or categories of recipients to which the personal data have or shall be communicated, in particular the recipients in third countries of international organizations;
  • The existence of the right to ask the controller to correct or delete personal data, limit the processing of personal data relating to the person concerned, or the right to oppose this processing;
  • The right to oppose and complain to a supervisory authority.

The right to correction You are entitled to correction of the personal data concerning you that are inaccurate, as soon as possible, by the controller.

The right to deletion
Apart from audit or other legal purposes, the controller may delete your personal data if these are not necessary for the purpose for which they have been collected or processed; if the person concerned withdraws his/her consent on which the processing relies, the personal data will be deleted subject to the requirement to retain the information for legal or other legitimate purposes.

The right to data portability
You are entitled to receive your personal data. The personal data received must be structured in a legible format by a machine, because you have the right to pass on your data to another controller, with no interruption resulting from the controller, to whom your personal data have been supplied beforehand.

The right to limitations
You are entitled to ask for the processing to be limited if this is unlawful. You are also entitled to oppose the deletion of your personal data and demand instead a limitation of their use. You have the right to unsubscribe to the email address that the MUGNIER® brand is using to send you newsletters. If at any time you wish to unsubscribe and no longer receive emails, detailed instructions on how to unsubscribe are included at the bottom of each email.

Changes to this Statement
MUGNIER® will occasionally update this Statement of Privacy to reflect company and customer feedback. MUGNIER® encourages you to periodically review this Statement to be informed of how MUGNIER® is protecting your information.

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